Policies

Cancellation Policy

Payment Policy

Full payment is required at booking.

A $500 security deposit is authorized (not charged) on your credit card on check-in day and released 7 business days after departure if there's no damage or policy violations.

Security Deposit Forfeitures

Guests lose all or part of the deposit for:

• Exceeding maximum occupancy (full forfeiture)
• Noise complaints (full forfeiture)
• Parking more than 4 vehicles ($250 forfeiture)
• Smoking in chalets, hot tubs, or steam rooms ($500 forfeiture)
• Illegal drug use ($500 forfeiture)
• Fireworks ($650 fine)

Noise Policy

Blue View adopts the Town of Blue Mountains Noise Bylaw, prohibiting noise "likely to disturb inhabitants" 24/7. Violations can result in OPP involvement and fines.

Occupancy Policy

Day visitors require prior permission with specific dates, times, and guest count provided in advance.

Pet Policy

Pet owners must remove all fur from furniture and appliances. Dogs must stay off beds and couches. Violations incur $250 fees, and pets cannot access pools, hot tubs, or steam rooms ($500 forfeiture).

Hot Tub/Sauna Policy

Technical malfunctions receive a 10% reimbursement of total stay costs—full and final compensation.

Lease Terms

Guests enter a short-term lease upon booking. The rental covers linens, towels, and post-checkout cleaning. Landlord permits entry by security, OPP, or licensing officers for violations.

Tenant Obligations

Guests must:

• Report deficiencies within one hour of check-in
• Vacate by checkout time
• Maintain property condition
• Properly dispose of refuse and recycling

Property Access

The landlord permits entry by security patrol, OPP, or licensing officers for noise/occupancy violations or emergencies. This is for the safety and comfort of all guests and neighbours.