POLICIES | Blue View Chalets

Our Policies

Policies 2025:

CANCELLATION POLICY If the cancellation date is more than 30 calendar days prior to the check-in date, the renter has two choices:

Receive a credit of the amount paid for use with Blue View Chalets at a future date for rentals of equal or greater value. In the case of a rental of a greater value, the renter must pay the difference.
Receive a refund equal to 50% of the rental amount already paid.

If the cancellation date is within 30 calendar days of the check-in date, no refund is available.

PAYMENT POLICY: Full payment is required at the time of reservation.

A SECURITY DEPOSIT is required that is equal to the total value of the rental. The security deposit will be authorized (but not charged) on the credit card on file. The security deposit will be released 3 business days after departure if there is no damage or any breach of our policies described below. The security deposit shall be used to pay for damages to the property including but not limited to the structure, hot tub, contents, furniture or appliances. The security deposit shall also be used for any major cleaning of floors, walls, appliances, hot tub or furniture that requires extra time from our cleaning staff.

All or part of the deposit will be forfeited if the tenant breaches one of the following:

The maximum occupancy of the chalet. Breach of this will result in full forfeiture.
A noise complaint is reported against the tenant or any of his/her guests. Breach of this will result in full forfeiture.
The tenant parks more than 4 cars at the designated parking areas. A breach of this will result in a $250 forfeiture.
Smoking is strictly prohibited within any of the chalets or in any of the hot tubs or the steam rooms. A breach of our smoking policy will result in a $500 forfeiture.
Using illegal drugs is strictly prohibited anywhere on the Blue View property. A breach of this will result in a $500 forfeiture. BY CHECKING THE BOX BELOW, YOU AGREE TO ALL OF OUR POLICIES LISTED ON OUR WEBSITE AT https://www.blueviewchalets.com/policies

The Website policies

THE TENANT HEREBY AGREES TO ALL POLICIES DESCRIBED BELOW UPON BOOKING.

CANCELLATION POLICY

If the cancellation date is more than 30 calendar days prior to the check-in date, the renter has two choices:

Receive a credit of the amount paid for use with Blue View Chalets at a future date for rentals of equal or greater value. In the case of a rental of a greater value, the renter must pay the difference.
Receive a refund equal to 50% of the rental amount already paid.

If the cancellation date is within 30 calendar days of the check-in date, no refund is available.

SECURITY DEPOSIT

All or part of the deposit will be forfeited if the tenant breaches one of the following:

The maximum occupancy of the chalet. Breach of this will result in full forfeiture.
A noise complaint is reported against the tenant or any of his/her guests. Breach of this will result in full forfeiture.
The tenant parks more than 4 cars at the designated parking areas. A breach of this will result in a $250 forfeiture.
Smoking is strictly prohibited within any of the chalets or in any of the hot tubs or the steam rooms. A breach of our smoking policy will result in a $500 forfeiture.

Using illegal drugs is strictly prohibited anywhere on the Blue View property. A breach of this will result in a $500 forfeiture.

NOISE POLICY

Blue View Chalets’ noise policy is a direct adoption of The Town of Blue Mountains Noise Bylaw stated below. A breach of this policy and bylaw will result in a full forfeiture of the security deposit.

Noise complaints

Please be advised that the Town of The Blue Mountains has a Noise By-law that is in effect 24 hrs. a day, 7 days a week, under Municipal By-law NO. 2002-09, as amended, and it states. “NO PERSON SHALL MAKE NOISE OR CAUSE NOISE TO BE MADE OR PERMIT NOISE TO BE MADE THAT WOULD BE LIKELY TO DISTURB THE INHABITANTS OF THE MUNICIPALITY”
You are not allowed to disturb any of your neighbors or interfere with their enjoyment of the resort at any time of the day or night.
In order to ensure the rights of all residents and visitors are protected, the signing of this form acknowledges understanding of the terms of the By-law and constitutes agreement to abide by those restrictions during tenancy in The Blue Mountains.
Failure to comply with the conditions of the By-law may result with the notification of the O.P.P. who may issue a Notice of Offence, which carries with it a fine.

Please enjoy your stay in our municipality but have consideration for other residents as well.

OCCUPANCY POLICY

Blue View Chalets’ Occupancy Policy is required as a result of the Town of Blue Mountains Short Term Accommodations Licensing Bylaw, a breach of this policy and bylaw will result in: The full forfeiture of the security deposit.

Please be advised that the Town of The Blue Mountains has a Short-Term Accommodation (STA) By-law NO. 2013-50, as amended, and it states: “DWELLINGS IN THE TOWN OF BLUE MOUNTAINS THAT ARE OFFERED FOR SHORT TERM RENTAL OF LESS THAN 30 DAYS MUST BE LICENSED BT THE TOWN OF BLUE MOUNTAINS.” It also states: “DWELLINGS LICENSED FOR SHORT TERM ACCOMODATION MUST NOT EXCEED THEIR LICENSED OCCUPANCY. EXCESS OCCUPANCY WILL RESULT IN PENALTIES AND REVOCATION OF LICENSE.”

Blue View Chalets are licensed for a maximum occupancy of 12 in the Vista, 44L, and the Aqua Centre. Blue View Chalets are licensed for a maximum occupancy of 14 in the Aurora, Omega, Vega, Corona, Stella, Luna and Prima.

Day visitors are not permitted; however, you may seek our permission and supply us with the dates, times and number of people expected; we would be happy to grant permission if the numbers are reasonable

PET POLICY

The chalets 44L, VISTA, VEGA, STELLA and PRIMA are pet-friendly, but permission is required prior to arrival and is limited to a maximum of two pets. Pets must be house-trained and well-behaved. You must pick up after your pets.

No pets are permitted in the AURORA, OMEGA, CORONA, LUNA, AQUA CENTER, or in the swimming pool, hot tubs or steam rooms. A breach of this policy will result in a $500 forfeiture of the security deposit.

CONTRACT AND LEASE OF RENTAL

Persons that book with Blue View Chalets are deemed to enter into a Short-Term Lease between Blue View Chalets (The Landlord) And The renter, his/her guests and visitors, (The Tenant):

Whereas the Landlord owns the property being rented; The Landlord agrees to lease it to the Tenant for their use as a short-term vacation property.
And the Tenant wishes to lease the property described herein for the purpose of a short-term vacation.

The rental amount plus HST as agreed upon shall be payable in full at the time of booking. The rental amount includes a cleaning fee which shall cover the cost of linen and towels as well as cleaning the chalet and the hot tub after checkout.
The Tenant hereby agrees and acquiesces to entry by the Landlord or his “security Patrol”, the OPP or the Town’s Licensing Bylaw Officers as a result of noise violation, occupancy violation or any other reasonable purpose.
It is agreed by both parties that this lease is subject to the laws of Canada, the Province of Ontario and the Town of the Blue Mountains.
The Landlord shall not be liable for any injury or death of the Tenant, his guests, visitors or any other persons that are injured as a result of the Tenant’s tenancy or actions.

The Landlord hereby declares that the chalet is appropriately insured as a rental vacation property.
It is agreed by both parties that this lease shall extend to and be binding on the respective heirs, administrators and successors of both parties.

LANDLORD UNDERTAKINGS

Undertakings by Blue View Chalets (the landlord).

The landlord hereby agrees to provide the chalet in good repair and full functionality for use and quiet enjoyment by the tenant.
The grounds surrounding the chalet shall be kept in appropriate manner by the landlord in the summer, spring, and fall seasons and the landlord shall supply appropriate snow removal in the winter season.
The landlord shall exert their best efforts to provide the use of the pool in the summer months, subject to requirements by the Health Unit of Simcoe County.
The landlord hereby undertakes to exert their best effort to address and resolve any emergencies that occur during the tenancy of the tenant in a timely fashion that limits any inconvenience to the tenant. If the emergency is not caused by the tenant and it cannot be remedied in a timely fashion and the chalet cannot be used in an acceptable manner resulting in the tenant vacating the chalet, then the landlord agrees to refund all or part of the rental cost. Alternatively, the landlord shall exert their best effort to provide a comparable chalet for use by the tenant for the remaining duration of the rental period. The landlord will not compensate the tenant by paying for alternate accommodation.

TENANT UNDERTAKINGS
The tenant hereby undertakes the following:

Not to sublease or assign the chalet without written permission from the landlord.
Not to order any services or material on behalf of the landlord. This will result in a partial or full forfeiture of the security deposit.
Not to use the chalet for commercial purposes.
Not to engage in any unlawful or irresponsible activities or behavior during their tenancy that may result in injury or damage to himself, his co-tenants or any other persons on the property. Engaging in such activities could result in eviction without refund.

The tenant will:
- Inspect the chalet upon check-in and check-out, and must report any deficiencies to the Landlord within the first hour after check-in.
- Leave the chalet at or before the agreed-upon check-out time.
- Keep the chalet and its furniture, fixtures, and appliances in the same condition found upon check-in.
- Deposit their refuse and recycling in the designated refuse and recycling shed on the property upon check-out.

THE TENANT HEREBY AGREES TO ALL POLICIES DESCRIBED ABOVE UPON BOOKING.