What should we check in the first hour at a Blue View rental chalet?

The Brooker chalets are three-level homes with the kitchen and living room on the top floor, queen bedrooms on the main level and bunk rooms below, so the walk-through splits neatly by floor.

• Top floor: oven, stove, fridge, dishwasher and microwave switch on; the gas fireplace lights; the Smart TV powers up; the balcony door locks.
• Main level: beds made, linens and towels out, bathrooms with working showers and toilets.
• Lower level: bunk rooms in order and every bunk ladder secure.
• Wherever they are: the washer and dryer, and at Corona, Stella, Luna and Prima the sauna or steam room heating up.
• Outside: hot tub warm and running, BBQ lit, four parking spaces free.
• Safety: smoke and carbon monoxide detectors, fire extinguisher and first aid kit where you can see them.

Reporting early draws a clean line between what you found and what happened while you were there. A chip in a counter, a stain on a sofa or a broken bunk ladder reported at 4:30 pm is the chalet’s history; found at check-out, it is harder to place, and damage is what the security deposit protects against.

The window also starts the clock on anything the team needs to fix. If the hot tub or sauna is not working, the hot tub malfunction answer explains the policy, and who to contact gives the channels and what to put in the message.

Fourteen people arriving at once will scatter to claim bedrooms. Give the first hour a structure: the lead guest takes the top floor and the outside, one person each takes the main and lower levels, and everyone else unloads cars. Photograph anything worth reporting and send one message, not five. In a two-chalet group, each chalet does its own walk-through, since each booking has its own deposit.